Terms and Conditions of Service

We allows users to upload images and/or pictures ("Images") to our mobile application ("App") in order to print those Images on a wall tile ("Tile(s)"). You are contracting with Wesam Ghazi Miski IT Est. (collectively "Sticky", "us", "our", or "we"). These Terms of Service ("Terms") govern your access to and use of the App and services available through the App ("Services"). Our Privacy Policy, available at http://sticky-app.com/privacy-policy/ governs our collection, processing and transfer of any Personal Data (as such term is defined in the Privacy Notice). "You" means any adult user of the App or Services or any parent or guardian of any minor whom you allow to use the App or the Services, and for whom you will be held strictly responsible. Please read these Terms carefully. By using our services you signify your assent to these Terms. Changes may be made to these Terms from time to time. If you do not agree to any of these Terms, please do not use the App or Services.

Use of the Services

Use of the Services and access to the App is void where prohibited. By using the Services, you represent and warrant that (a) all information you submit is truthful and accurate; (b) you are 18 years of age or older; (c) have your parent's or guardian's permission to enter into these Terms, and have the ability to form a binding contract; (d) your use of the App or Services does not violate any applicable law or regulation or any obligation you may have to a third party; (e) your use of the App and Services shall be in compliance with all applicable laws and regulations; (f) you are solely responsible for obtaining the consent of the parent or guardian ("Parental Consent") before transferring us any information, including images, of any children.

You may use the App and the Services in accordance with and subject to these Terms. Sticky may, at its sole discretion and at any time, modify or discontinue, temporarily or permanently, any part of the App or the Services without notice. Sticky shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

In order to use the App, you will be required to provide certain information as may be requested by Sticky.

You may have the option to link the App with certain third-party services, as may be listed in the App from time to time, such as your Facebook, Google Photos, or Instagram account ("Linked Account"). By doing so, you represent and warrant that you have the authority to provide Sticky with access to account information related to such Linked Account, and to provide Sticky with access to photos or pictures saved in such Linked Account.

You are fully and solely responsible for the security of your computer system and/or mobile phone and/or other device and all of your activity on the App. We do not police for and cannot guarantee that we will learn of or prevent any inappropriate use of the App.

Sticky may, for any reason, at its sole discretion and without notice, discontinue or refuse to provide you with the App or Services. Grounds for such refusal may include but are not limited to (i) violation of the letter or spirit of these Terms, (ii) fraudulent, harassing or abusive behavior, (iii) behavior that is illegal or harmful to other users, third parties, or the business interests of Sticky, breach of your representations and warranties herein or breach of any of the terms of these Terms, or (v) use of your chargeback rights with your credit card company or denial or dispute of any preapproval obtained by Sticky from your credit card company.

If we believe, at our sole discretion, that a violation of these Terms or any illegal or inappropriate behavior has occurred, we may take any other corrective action we deem appropriate. We reserve the right to investigate suspected violations of these Terms or illegal and inappropriate behavior on the App. We will fully cooperate with any law enforcement investigation or court order requesting or directing us to disclose the identity, behavior or (User) Content (as defined below) of anyone believed to have violated these Terms or to have engaged in illegal behavior in connection with the App and/or the Services.

Any suspension, termination, or cancellation of Services shall not affect your obligations to Sticky under these Terms (including but not limited to ownership, indemnification, limitation of liability and payment obligation), nor will it affect any other terms herein, which by their sense and context are intended to survive such suspension, termination, or cancellation.

Content and User Content

Certain types of content may be made available through the App or the Services. "Content" as used in these Terms means, collectively, all content on or made available on the App or through the Services, including any images, photos, pictures, and any modifications or derivatives of the foregoing.

The App may allow you to upload certain content including but not limited to Images and photos. All content uploaded by you is referred to as "User Content." User Content may include Sensitive Data. You are and shall remain at all times fully and solely responsible for any User Content you upload to the App. YOU REPRESENT AND WARRANT THAT ANY SUCH USER CONTENT COMPLIES WITH ALL APPLICABLE LAW, THAT YOU HAVE ALL NECESSARY RIGHTS AND AUTHORITIES TO SUBMIT ANY SUCH USER CONTENT THROUGH THE APP AND SERVICES, AND THAT NO SUCH USER CONTENT INFRINGES OR VIOLATES ANY THIRD PARTY INTELLECTUAL PROPERTY RIGHTS, PRIVACY OR PUBLICITY RIGHTS, OR MORAL RIGHTS. YOU FURTHER REPRESENT AND WARRANT THAT YOU HAVE OBTAINED ALL RIGHTS AS REQUIRED UNDER APPLICABLE LAW, TO PROVIDE STICKY WITH SENSITIVE DATA FOR THE PURPOSE OF PROCESSING SUCH SENSITIVE DATA IN ACCORDANCE WITH THESE TERMS AND OUR PRIVACY NOTICE AND THAT YOU HAVE OBTAINED CONSENT, IN ACCORDANCE WITH APPLICABLE LAW, FROM ANY DATA SUBJECT OR PARENT OR GUARDIAN OF DATA SUBJECT, AS APPLICABLE, WHOSE DATA, INCLUDING SENSITIVE DATA, IS SUBMITTED THROUGH THE APP AND SERVICES. Sticky has no obligation to accept any request to print or maintain any User Content. Moreover, Sticky reserves the right to remove and permanently delete any User Content uploaded by you, without notice and for any reason. WE DO NOT ENDORSE ANY CONTENT (INCLUDING WITHOUT LIMITATION ANY USER CONTENT) OR ANY OPINION, RECOMMENDATION, OR ADVICE EXPRESSED IN ANY CONTENT, AND WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY IN CONNECTION WITH CONTENT. WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF USERS (INCLUDING UNAUTHORIZED USERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SERVICE OR OTHERWISE.

Sticky may retain the User Content, including Images (including in your account as your order history) as long as your account is valid and has not been terminated by you or by us, for any reason. You may ask us to delete any User Content, including Images, by sending us an email, specifying your request, as detailed in our Privacy Notice. Any Images uploaded by you to the Services and not elected by you to be printed on Tiles will be automatically deleted after thirty (30) days from the day you have uploaded the Image(s).

User Content Restrictions

Without limiting the foregoing, you agree that you will not transmit, submit or upload any User Content or act in any way that: (a) restricts or inhibits use of the App and/or Services; (b) violates the legal rights of others; (c) infringes (or results in the infringement of) the intellectual property, moral, publicity, privacy, or other rights of any third party; (d) is (or you reasonably believe or should reasonably believe to be) stolen, illegal, counterfeit, fraudulent, pirated, unauthorized, or violent, or in furtherance of any illegal, counterfeiting, fraudulent, pirating, unauthorized, or violent activity, or that involves (or you reasonably believe or should reasonably believe to involve) any stolen, illegal, counterfeit, fraudulent, pirated, or unauthorized material; (e) does not comply with all applicable laws, rules and regulations; (f) imposes an unreasonably or disproportionately large load on our infrastructure; or (g) posts, stores, transmits, offers, or solicits anything that contains the following, or that you know contains links to the following or to locations that in turn contain links to the following: material that we determine to be offensive (including material promoting or glorifying hate, violence, bigotry, or any entity past or present principally dedicated to such causes or items associated with such an entity), (2) material that is racially or ethnically insensitive, or that is defamatory, harassing or threatening, (3) pornography or obscene material, and anything depicting children in sexually suggestive situations whether or not depicting actual children or may be harmful to a minor, (4) any virus, worm, Trojan horse, or other harmful or disruptive component, or (5) anything that encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law or regulation or is otherwise inappropriate or offensive.

Use Restrictions

You may not do or attempt to do or facilitate a third party in doing any of the following: (1) attempt to decipher, decompile, disassemble, or reverse-engineer any of the software used to provide the Services or the App without our prior written authorization, including framing or mirroring any part of the App or attempt to reverse-engineer any of the technology used within the Tiles; (2) circumvent, disable, or otherwise interfere with security-related features of the Services or the App or features that prevent or restrict use or copying of any content; (3) use the App, Content, or Services in connection with any commercial endeavors in any manner, except for the purposes specifically set forth in these Terms; (4) use any robot, spider, site search or retrieval application, or any other manual or automatic device or process to retrieve, index, data-mine, or in any way reproduce or circumvent the navigational structure or presentation of the App; or (5) use the App, Content, or Services in any manner not permitted by these Terms.

Intellectual Property

Sticky, its affiliates or its licensors, as the case may be, owns the App and the Services, including all worldwide intellectual property rights in the App, and the trademarks, service marks, and logos contained therein registered and unregistered. Except as expressly permitted herein, you may not copy, further develop, reproduce, republish, modify, alter, download, post, broadcast, transmit or otherwise use the App, or the Services. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in the App or Services, if any. All trademarks are trademarks or registered trademarks of their respective owners. Nothing in these Terms grants you any right to use any trademark, service mark, logo, or trade name of Sticky or any third party.

You own the Images you upload to the App and/or Services and all intellectual property rights related thereto. Sticky will use the Images only for the purposes of providing the Services. For the purpose of receiving the Services, and as part thereof the Tile(s), you are giving Sticky the right to use the Images, per the below: By submitting or uploading any User Content and/or Images, you grant Sticky and its successors a worldwide, limited, non-exclusive, royalty-free, perpetual, sublicensable and transferable license to use, copy, and print such User Content and/or Images on the Tile(s).

Fees and Payment

In connection with your purchase of a Tile through the Services, you will be asked to provide customary billing information such as name, billing address and credit card information either to Sticky or its third-party payment processor(s). You agree to pay Sticky the Fee as set forth in the App during the purchase process for any confirmed transactions made in connection with your account in accordance with these Terms by one of the methods described on the App. You hereby authorize the collection of such amounts by charging the credit card provided, either directly by Sticky or indirectly, via a third-party online payment processor or by one of the payment methods described on the App. If you are directed to a third-party payment processor(s), you may be subject to terms and conditions governing use of that third party's service and that third party's Personal Data collection practices. Please review such terms and conditions and privacy policy before using the Services.

Disclaimers and Disclaimer of Warranty

Your use of the App, Services and Tiles(s) is at your sole discretion and risk. The App, content thereof (including User Content), Services and Tiles are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. While we make reasonable efforts to print the Images on the Tile(s) as similar to the respective Image as provided by you through the App as possible, we do not make any warranties or representations in respect thereof. We do not represent or warrant that Tile(s) will be of good quality or useful for your needs.

WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, RELATING TO: (A) THE APP, CONTENT (INCLUDING USER CONTENT), SERVICES AND TILES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF PROPRIETARY RIGHTS, COURSE OF DEALING OR COURSE OF PERFORMANCE. WE DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, (I) REGARDING THE SECURITY, ACCURACY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE APP AND SERVICES; OR (II) THAT THE APP AND SERVICES WILL BE ERROR-FREE OR THAT ANY ERRORS WILL BE CORRECTED; OR (III) REGARDING THE PERFORMANCE OF OR ACCURACY, QUALITY, CURRENCY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION PROVIDED BY THE APP AND SERVICES; (B) ATTACHING, STICKING AND/OR RE-STICKING THE TILES.

We take no responsibility for the quality of the Tile(s) or the use thereof by you or any other third party, nor do we take any responsibility for the transport of the Tile(s) and/or the state in which the Tile(s) will arrive at the address provided by you during the registration process and/or any damage that may occur if you choose to attach, stick and/or re-stick the Tile(s) on any surface and/or any other (physical) damage of any kind caused due to the Tiles, the attachment or detachment thereof by you or anyone else on or from any surface. No advice or information, whether oral or written, obtained by you from us, shall create any warranty not expressly stated in these Terms. If you choose to rely on such information, you do so solely at your own risk. Some states or jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

Delivery and Return Policy

Our job is to provide you with the best online shopping experience you could possibly have, which is why we have further facilitated the shipping & delivery process. Your convenience is our priority.We currently deliver to all cities within the Kingdom of Saudi Arabia using exclusively with Aramex. We try our best to have all orders completed and delivered within 7-10 days. Once an order is completed, we will send a tracking number to your email. To track your order status, kindly use the Aramex tracking services.

We provide free shipping services to all cities within the Kingdom of Saudi Arabia. We do, however, require an order to have a minimum of three stickies. This may change, so kindly check for our minimum order requirement in the app. Also, please note that if you choose to pay by cash on delivery, there will be an additional charge for this service of S.R. 25 for all cities within Saudi Arabia.

Kindly make sure that you answer incoming calls to your mobile phones so that the courier representative can get in touch with you and arrange for a suitable delivery time. Kindly note that deliveries are not available during weekends; Friday & Saturday are off, as well as public holidays. That’s it - Feel free to take a snap & share it with us by email, on Instagram or through our pages across all other social media platforms. And don’t forget to use the hashtag #My_Sticky along with your photos!

Refunds and Cancellation

We will gladly accept your order cancellation as long as it was received before production. Due to the custom nature of our product, we retain the right to refuse a cancellation once item is in production.

If you are not completely satisfied with your order due to a mistake we have made or because your Sticky(s) have arrived damaged, you may request a refund by emailing us at support@sticky-app.com and sending us a picture of the damaged Tile(s). Subject to applicable law, we will not refund any amounts if your dissatisfaction with the Tile(s) is due to a mistake on your part or simply because you have changed your mind.